NTB Complaint

NTB Complaint

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Aspen Touring A/S Tires sold by Big-O - Aspen Touring A/S Tires


DO NOT BUY the Aspen Touring A/S tires. They are pure junk and not worth the cheap price they sell them for. I made the mistake of putting them on my '04 Toyota Sienna and boy was I sorry. First, their performance is extremely sub-standard. They were loud, spongy, sluggish, completely unresponsive, and over all felt unsafe. It's not like i was looking for a performance tire but these tire felt like you were going to slide right of the road on any type of tight corner. Second, 3 of the 4 that I put on were out of round and felt like they were always out of balance because of the constant shimmy they produced at freeway speeds. I didn't find this out until i tried to have them balanced three times in 1500 miles. I finally ended up putting Big-O Euro Tours on after only 1500 miles on these POS's. My Big-O store was very helpful in getting me taken care of but I think it is shameful for Big-O to sell such a substandard product.


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Comments


tbird888 says: (5 months ago)
 0
Maybe you shouldn't have bought tires that were 58$ each then. what would you expect?



maczapit says: (6 months ago)
 0
We had a similar experience with this tire - my wife had maybe 500 miles on one of these......driving at highway speed and the tire disintegrated from the inside out. Took it to NTB and they could not find a cause for the total destruction of the tire. They put a new tire on - and charged us for a new warranty (this is pure BS)...apparently their warranty is only for that specific tire and if you want a new tire - you have to buy a new warranty (and this is why I am a Discount Tire fan - they actually do a discount on the tire - based on mileage and keep the same warranty on the new tire). We will not be returning to NTB for tires at all. My wife has decided that she will follow me to Discount Tires.




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