NTB Complaint

NTB Complaint

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Did Oil change and used wrong Oil


I had a Oil Change April 12th 2014 at the NTB in Cambridge,Ohio...My car began running poorly and missing when it was idleing,Since I just bought the car 3 months prior I called the dealership,They suggested it was the wrong oil....I took my car back to NTB April 30th 2014 and Yep!!!! They put in the wrong oil....Now how does a business who advertises Oil changes put in the wrong oil...I pray it doesnt do any engine damage to my Chevy Cruise,Ill never go back to NTB again


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Comments


lrm688 says: (3 years ago)
 0
This happened to me. I bought my car3months ago to. A VW do special oil. And special filter needed. I was guaranteed that my oil and filter would be correct. Well i was heading out of town that weekend as my oil pressure light had came on. Now my car is in a shop with $1200. Of repairs. That's nothing i been having oil issues since i got the car. What do i do? Whose fault It's it really? I was told i had book I. My car. I Just got the oil change from them and i have no oil.




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