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NTB Complaint - HORRIBLE SERVICE - Brake lights
NTB Complaint

NTB Complaint

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HORRIBLE SERVICE - Brake lights


I went into this NTB store today to have simple brake lights installed. I was told that they would be about $2 each and that there would be no charge to install them. I was floored when I was charged a whopping $37. The person at the store told me that the computer "marked up" the item and he had no control over that but he'd give me a free oil change when I come back the next time. There won't be a next time for me!!!!!!!!! My policy is that if you lie to me and cheat me once, why would I be stupid enough to come back for seconds. I wish that I'd gone on line to read about this NTB location sooner. The reviews are dreadful and now I know why!!!!!!!!!!!!!!!!!!!!!!! Trust me everyone, there's much better service elsewhere in Pearland, Houston and surrounding areas.


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