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NTB Complaint - Just wanted a oil change - NTB
NTB Complaint

NTB Complaint

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Just wanted a oil change - NTB


I needed an oil change and figured I would try this new NTB place around the corner. What a mistake, as soon as I walked in the door, I got the eye roll of from the front desk. As I began to state I was there for an oil change I was cut off with him saying " well it's and hour wait and it will take an hour once your car is taken back so you won't get out of here till 5." As I tried to figure out why the heck he just said, I wondered how are these people in bussiness? Could he have given me a later appointment? Call me sensitive but what happen to customer service and not making me feel like I'm bothering you by coming into your place of business and wanting to give you my money. I will happily never go here again, and let as many people possible know not to go here either. Looks like a blessing because now that I read these reviews there service seems to awful. So thank you front desk guy for making me walk away before you probably ruined my vehicle.


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