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NTB Complaint - Makes you Wonder
NTB Complaint

NTB Complaint


KS31's Picture Reviewed by KS31

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Makes you Wonder


I took my son's truck in to the location at 281 and Bitters this morning for a front end alignment and to have the tires rotated. The lady on the phone quoted me 79.00. When I got there the guy handed me a work order for 120.00. I said I thought it was 79.00. He said I added the 1 year warranty. Hmmmm..
Then I leave to do some shopping and he calls. Says the truck needs more work for the alignment. First quotes 306.00. Then says I need to call you back. Calls back a few minutes later and says it will be 919.00. So I say I'm sorry, but I can not do that and I will come pick it up.
He hangs up on me without a word.

Makes you wonder?? What was the 919.00 for??? Was he mad that he didn't get to take advantage of a girl thinking she didn't know anything about a truck??? Hmmmm.. Makes you wonder???


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