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NTB Complaint - Ridiculous
NTB Complaint

NTB Complaint

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Ridiculous


Me and my husband went in to the Harker Heights NTB to get our 4 tires replaced. We upgraded to the $104 tires. The counter lady told us it'd be abut $600. Nope! It was at least $150 more. Not only did they take 2-3 HOURS to replace our tires alone, the guy only took about 35 minutes to get our tires on (ONE good thing about this location is you can WATCH them do their work). When they finally finished we were ringed up. We asked for the military discount and he responded with "Ok yes we do have military discount" and he was then suppose to tack it on. The then said "Ok, $417 is your total." our total was $742!! And NO MILITARY DISCOUNT!! NTB is the perfect definition of why auto shops SUCK. Never go to NTB in Harker Heights TX!


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